Terms of Use

These Terms of Use are an agreement between you and Dana Freedland Katz, doing business as SoCal Lymphatics ("we," "us," or "our").

These Terms govern your access to and use of our website and all content, information, and services made available through it (collectively, the "Site"), including the ability to view information about our services, schedule or cancel appointments, and submit health and intake information.

Electronic Signature Consent

By checking the acceptance box when you book an appointment, you agree to conduct this transaction electronically and acknowledge that your electronic acceptance is legally equivalent to a handwritten signature, binding you to these Terms and our Privacy Policy.

1. Services

Through the Site, we provide information about our services, including manual lymphatic drainage, occupational therapy, and related offerings, along with current pricing, the ability to schedule, modify, or cancel appointments, and the ability to submit intake and health information.

2. Medical Disclaimer

The content and services on this Site are for informational and educational purposes only and are not a substitute for the professional judgment of a licensed healthcare provider in diagnosing or treating any condition. We do not provide medical advice, diagnosis, or treatment. Using the Site or receiving our services does not create a doctor-patient relationship. Any reliance you place on information or services obtained through the Site is at your own risk. Always consult a physician or other qualified healthcare provider with questions about a medical condition, and never delay seeking medical care because of something you read or experienced here.

Neither we nor anyone providing services on our behalf assumes liability or responsibility for injury, illness, or damage to you, others, or property arising from our services, or from any use of information, products, or instructions provided through the Site.

3. Assumption of Risk & Release

Please read this section carefully — it limits our liability. By accepting these Terms and/or by booking or receiving services from us, you acknowledge and agree to the following:

• (a) Manual lymphatic drainage and related services are provided to support lymphatic flow, manage swelling or fibrosis, promote relaxation, reduce inflammation, support immune function, and enhance general well-being.
• (b) If you experience pain or discomfort during a session, you will tell your therapist immediately so pressure or technique can be adjusted to your comfort. You will not hold us responsible for pain or discomfort experienced during or after a session.
• (c) Our services are not a substitute for medical care. We are not qualified to perform procedures such as draining fluid from wounds or surgical sites, spinal or skeletal manipulation, or to diagnose, prescribe for, or treat any physical or mental illness.
• (d) You have disclosed all known medical conditions and injuries to us.
• (e) You agree to keep us informed of any change in your health or medical condition, and understand that we bear no responsibility if you fail to do so.
• (f) You understand that our services are entirely therapeutic and non-sexual in nature.
• (g) You release and forever discharge us from any and all liability relating to our services or arising from our negligence, fault, or conduct, including without limitation claims for death, bodily injury, illness (including infectious illness), economic loss, or property damage.
• (h) You knowingly and expressly waive the protections of California Civil Code Section 1542, which states:

"A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

4. Payment & Cancellation

Fees for services are charged as listed on the Site and are due at the time of booking or on the day services are received.

If you need to cancel an appointment, you must do so at least 24 hours in advance. If your cancellation notice is received at least 24 hours before your scheduled appointment, any amount paid will be refunded. If you fail to cancel at least 24 hours in advance, your full payment will not be refunded, and we reserve the right to charge the full price of the scheduled service.

5. Photo & Image Consent

You consent to photographs or video being taken as part of your care, understanding these become part of your client record and may be used for treatment tracking, professional training, or marketing purposes (including our website, print, digital, or social media). If you do not want your images used for marketing, let us know and we will remove them promptly.

6. Account Registration

Some features of the Site may require you to register an account and provide identifying information such as your email and contact details. You agree to provide accurate, current information, and not to impersonate anyone or misrepresent your identity. You are solely responsible for keeping your login credentials secure; any activity under your account is considered authorized by you unless you notify us that your account has been compromised. We may disable any account at our discretion, including for violations of these Terms.

7. Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of applicable law;
• Infringe our rights or the rights of third parties, including intellectual property rights;
• Interfere with the Site's security features;
• Access, scrape, or copy Site content using automated tools without our written permission;
• Impersonate any person or entity, misrepresent your affiliation, or falsify identifying information such as your age;
• Sell or transfer access granted to you under these Terms.

8. Third-Party Content

The Site may link to third-party websites or services. We provide these links for convenience only, do not control or endorse them, and are not responsible for their content or for any harm arising from your use of them.

9. Intellectual Property

All content on the Site — including text, images, design, and software — is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, republish, or distribute Site content without our written permission. Our name, logo, and related marks may not be used without our prior written consent.

10. Reliance on Posted Information

Information on the Site is provided for general informational purposes only. We do not warrant its accuracy or completeness, and any reliance you place on it is at your own risk.

11. Termination

We may suspend or terminate your access to the Site at our discretion, with or without notice, including for violations of these Terms. You may close your account at any time by contacting us.

12. Modification of Terms

We may update these Terms at any time. Material changes will be posted to the Site or communicated by email where possible. Continued use of the Site after changes take effect constitutes your acceptance of the updated Terms.

13. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available," without warranty of any kind, express or implied. We do not guarantee uninterrupted or error-free operation and disclaim all implied warranties to the fullest extent permitted by law.

14. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any incidental, special, consequential, direct, indirect, or punitive damages — including personal injury, emotional distress, lost profits, or loss of data — arising from your use of the Site or our services, whether based on contract, tort (including negligence), or otherwise, even if advised of the possibility of such damages. Some jurisdictions do not allow certain of these limitations, so they may not fully apply to you.

15. Indemnification

You agree to defend, indemnify, and hold us and our staff, contractors, and affiliates harmless from claims, damages, and expenses (including attorneys' fees) arising from your use of the Site, your violation of these Terms or applicable law, or your violation of any third party's rights.

16. Governing Law & Disputes

These Terms are governed by California law. Disputes will be resolved in small claims court where the claim qualifies; otherwise, you and we agree to the exclusive jurisdiction of state and federal courts located in Orange County, California. Both parties waive the right to a jury trial and to participate in a class action for claims covered by these Terms.

17. Geographic Restrictions

This Site is intended for use by persons located in the United States. We make no representation that the Site is appropriate for use elsewhere.

18. General

• Entire Agreement: These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding use of the Site.
• No Waiver: Our failure to enforce a provision does not waive our right to enforce it later.
• Severability: If any part of these Terms is found invalid, the remainder will remain in full effect.
• Headers: Section headers are for convenience only and do not affect interpretation.

19. Notice to California Residents

Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by phone at (800) 952-5210, to resolve a complaint or receive further information.